Multi-Sector CRM Implementation for a Financial Leader

Outcome

Thanks to close cooperation with the client and adaptability of our team we were able to develop and implement the CRM in desired timeline. Successful implementation resulted in:

• Enhanced data security and compliance with regulatory standards.
• Increased efficiency in handling customer queries and issues.
• Automation of customer related processes leading to cost reduction.
• Enhanced employee productivity and satisfaction due to user-friendly and intuitive interface and streamlined processes.
• Improved customer relationship management across all sectors.

Project Team

Our cooperation includes a team of versatile professionals in various roles and specializing in different technologies, including:

• Architects (Node JS)
• Developers (Node JS, Java, React)
• Testers (Java)
  
  

Conclusion

This project not only streamlined the client’s customer relationship processes but also proved our expertise in integrating CRM solutions across multiple business units. The success of this project strengthened our relation with the client and our position as one of their preferred vendors.