Blog

How missing processes increase risk and block the development of FinTech companies
You have a brilliant idea that will revolutionize users’ financial lives, and you dream of joining the race in the FinTech market? There’s still plenty of room for innovative entrepreneurs. But even the best idea is just the tip of the iceberg. The foundation you need to focus on is operational processes. Without proper FinTech process documentation, you give up automation, lose control over operational costs and regulatory compliance, exposing yourself to serious business risk. This is one of the biggest threats to startups that often try their luck in FinTech services. But veterans are exposed to this risk as well.

Poland: Europe’s IT powerhouse – why tech leaders are shifting to Central Europe
The three pain points that keep technology executives awake at night: software projects consistently over budget, frustrating delays due to timezone and communication barriers, and the constant worry about data security when working with offshore partners. What if there is a single decision that can solve them all? We won’t keep you in suspense: it’s about outsourcing your IT services to Poland.

Why customers leave loyalty programs – key mistakes and what to fix
As a brand grows, investing in loyal customers and fostering long-term, mutually beneficial relationships between them and the company becomes crucial. Modern businesses place significant emphasis on building customer loyalty by creating unique loyalty programs. However, in practice, these programs often lead to customer attrition rather than customer engagement. Why do customers leave loyalty programs?

Why are loyalty programs not working? The real reasons behind customer churn
Data-driven loyalty programs serve as tools to enhance engagement and build consumer trust. However, something that should, in theory, maintain relationships and drive repeat purchases often proves ineffective in reality. Why does this happen? What will customer loyalty trends 2025 look like?