Firmy, które nie planują wdrażania narzędzi do automatyzacji marketingu, wkrótce zostaną w tyle za konkurencją. Dlaczego? Statystyki mówią jasno – przedsiębiorstwa coraz chętniej inwestują w Marketing Automation (MA), co widać po stałym wzroście wartości tego rynku. Tylko w 2025 roku aż 70% liderów marketingowych zamierza zwiększyć wydatki na MA .

The business landscape is set for a significant revolution in 2025, and it is entirely up to you whether you seize the emerging opportunities or fall behind the competition. This shift is driven by artificial intelligence (AI), which is making headlines and transforming how entrepreneurs and managers make key decisions and manage processes.

Digital transformation is not just about implementing new technological solutions. It is a fundamental change in how a company operates, encompassing all aspects—from business processes and organizational culture to work procedures and customer relationships. At the heart of this transformation are— as always— people, who ultimately determine the success or failure of the changes being introduced.

The rapid digital transformation is significantly changing the way companies serve customers. Thanks to artificial intelligence, process automation, and cloud solutions, interactions are faster, and customer experiences are more personalized. However, the implementation of new technologies can also raise concerns, such as a lack of understanding of customer emotions or limited ability to resolve unique issues.