This year, the RITS team received a unique recognition, awarded by a large Swiss investment bank in the competition for the best vendor. The “Rising Star of the Year” award is special and initially, the bank did not plan to award it. During the verification of clients, they found that cooperation with RITS – although incomplete due to the short period of engagement – was often better or close to it’s long-term partners. Among their current partners were some of the largest global competitors.

Marcin Stanisławski, Business Unit Director at RITS and Vice President at a company part of the RITS group, talks about RITS’s road to the award and this success.

What does the “Rising Star of the Year” award mean for the RITS team?

– We did not expect this award because we did not work with the client for a full calendar year, so we were very much  surprised, in a positive way. It is all more valuable to us as we were competing with large and global vendors who have been cooperating with this client for many years. A place on the podium with such companies is a great honor for us and proof that there is a place on the market for vendors such as RITS, which consistently builds and secures its place in this market.

In what categories were you judged? How were the winners selected?

– The first criteria is the reaction speed, i.e. the time in which we are able to respond to customer needs. I am referring to both, providing the candidate’s CV and the physical appearance of the specialist at the clients. Here, a lot depends on the speed of document processing. In our case, it may even take only one and a half hours, while in our competition it takes 1-3 days. The secret is in the IT solutions we use. It’s thanks to them that potential employees receive a complete set of information, quickly. This is extremely important criteria because the market is very competitive. The second issue is the effectiveness of our recruitment department. Technical verification of candidates is a time-consuming and difficult process. We focus on online tools which are created by renowned research units, when compared to the classic technical conversation, provide us with standardized results in a short time. In addition, each time we design tests for an individual process, thanks to which are  precise and candidates are willing to take them.

The qualifications of a potential candidate are also important.

– That is why the second criteria, when granting the award is  quality, i.e. how the employees are doing at the customer’s company. We have very unique candidates that haven’t been presented before and whose qualifications are quickly and effectively confirmed. This is where we excel.

How do you do it?

– This is our secret… But I can assure you that the qualification verification system we have developed is unique. Thanks to it, we are able to answer customer inquiries at an unusually high rate. We have a response rate similar to that of  the biggest players on the market – and this is the third criteria when designating the award. And the last category – cost. We really rarely use the client’s maximum budget … As you can see, the client appreciates us for that.

How long do we work with the client?

– We started cooperation in February 2019 and since then we have provided the client with over 20 IT specialists with various qualifications, often niche. Thanks to us our client got a specialist’s  from which they had been searching for, for months.

What’s the secret?

– In our relationship with specialists it’s  important to them that RITS is part of a larger group of companies, so we do not provide only one service with consulting. We have our own software house, and can optimize the costs of software development,  maintenance and automate business processes within in the company. We have numerous partnerships in the technological world. We are a partner of Rimini, DocuSign, UiPath, thanks to which we are able to recommend other reliable and proven organizations. Customer Centric is our medium – the customer is always at the center of cooperation with us.