New threats and new technologies

How does reality become virtual? We have been eyewitness to the development of digital technology for many years. We experience more and more that we are a community 2.0. We cannot imagine our functioning without gadgets or solutions, which several years ago were completely foreign to us, even unnecessary. While reading articles on IT development from the early 21st century, we have many predictions that from today's point of view seem to be a figment of human imagination.

Eric Schmidt, then CEO of Google, presented very bold theses about the arrival of the digital age almost 10 years ago. In the book: “The New Digital Age: Reshaping the Future of People, Nations and Business”, he outlined visions of the world in the year 2020: with universal access to the Internet, easy remote communication, changing the way of doing business, storing data in the cloud or e-learning. Until now, these and other visions of development seemed too far-reaching. Nobody, half a year ago, thought that a large proportion of companies and services would use online networks as their primary work tool. Everything changed as soon as the coronavirus pandemic progressed.

The virus, which began to get loud about at the turn of the year, changes the world on various levels. He forced not only scientists from all continents to find a medicine and a vaccine, but also governments and entrepreneurs to radically change their thinking about financial security and liquidity of the economy. The digital era, which Schmidt wrote of extensively, came with the arrival of the threat that he had to face. The ntroduction of remote work procedures and teleconferences as the only source of contact within the organization was unacceptable to most entrepreneurs. The tightening of quarantine in many countries has caused that today 95 percent companies do some work remotely. (Source: CCIFP). The technological advancement of the society meant that the pandemic did not cause a huge economic crisis. His aftermath will probably be felt for many years to come, but the negative effects will spread over the long term. A situation in which we would not be able to flexibly and immediately use the benefits that the Internet provides us would cause isolation of members of society and the liquidation of a huge part of the economy, which include services.

The coronavirus pandemic has significantly accelerated the digitization of companies around the world. It changed the way of thinking about the directions of development of enterprises. It destroyed the investment strategies built over the years and set a new path, that the Internet has become.

The Chinese ideogram of the word crisis means a chance. We should think about how the world will look after the coronavirus pandemic. In what direction will the development of ICT (Information and Communication Technologies) be aimed? The role and pace of implementing new digitization processes will certainly increase. The development of 5G network projects will become a strategic element of ensuring the security of the global economy and healthcare. We already know that current limited technologies will not be able to satisfy our needs. The largest video streaming services limit the resolution of movies so as not to burden the network bandwidth. Social network remove unnecessary thousands of terabytes of data so that they do not take up space on the servers hosting the site. Everyone agrees on one thing – we need rapid development of online networks not only for our own convenience, but also for our security. The forecasted dynamic spread of habits, which have become a
necessity today, after the epidemic will be a driving force to search for innovative solutions and even faster transfer of many solutions in the company to the Internet.

RITS, one of the fastest growing IT companies on the Polish market, has been conducting business transformation processes for several years, that consist in the appropriate selection of available technologies enabling clients to optimize costs and increase the company’s profit. In the era of new challenges dictated by the global situation of the epidemiological crisis, products aimed at improving safety while reducing operational costs are of key importance.

Cooperation between RITS and DocuSign, a global leader in the field of electronic signature services, provides a solution that significantly improves the acceptance of documents, shortens the decision-making process and improves transaction security, which immediately results in an increased customer satisfaction. Docusign changes the way business is run. It becomes a recipe for current threats and challenges. It enables anyone to make transactions at any time and place. It makes the world does not stand still despite quarantine.

Speed, access, security

Nearly 80% of the document circulation time take: delivery, analysis and review of contracts. The traditional approach to this process is currently impossible. Signing the documentation by people who cannot meet in person to finalize the transaction will not only lengthen the process, but may lead to a fiasco of talks and failure to sign the contract. By using DocuSign we can radically speed up the process and avoid mistakes. The banking level of security will ensure that documents remain confidential and available only to addressees of correspondence.

DocuSign will not only increase customer comfort, but also eliminates the need for personal contact. Currently, many companies, that offer the sale of services or products, deprived of the possibility to conclude contracts with clients, are on the verge of bankruptcy. Thanks to DocuSign, they can continue to operate independently, and thanks to the solutions used their processes have become more transparent.

Another product offered by RITS is the UiPath robot license, which opens new possibilities for process optimization. This leads to improved service quality, improved speed and minimized costs.

All processes based on repetition of the same solutions that require manual duplication and data comparison can be automated. One can also reduce the possibility of a potential error and improve the security of sensitive data used. The number of industries that record profits after implementing RPA (Robotic Process Automation) is innumerable: fom recruitment processes, bank calculations, sending emails, logistics to medicine.

In the age of coronavirus, using the facilities offered by RPA can help us win against the virus and counter its negative economic effects. Robots are increasingly used to diagnose COVID 19 cases, speed up test execution, or predict epidemic spread. In China, pedestrian traffic on the streets is monitored using UiPath to avoid the risk of coronavirus infection. Many hospitals around the world currently use UiPath to respond to patient inquiries about COVID-19 symptoms.

RITS implements RPA, a technology that can be successfully used to improve the quality and speed of processes while minimizing costs and potential errors.

Warsaw, July 4, 2020, RITS Press Office