ABSL represents shared service centers (SSCs), business process outsourcing (BPO), information technology outsourcing (ITO) and Research & Development (R&D) centers. The mission of the organization is to develop the potential of the modern business services sector and create conditions for its constant growth in Poland. ABSL was co-created by its member companies as a platform for cooperation between global and local stakeholders, to actively drive knowledge-sharing, education, innovation, public advocacy and communication.

ABSL Business Intelligence estimates that the business services sector employs up to 4.2 million people in EU27 countries and exceeds 5 million when the EEA, candidate countries, and the UK are included. The industry is becoming an even more important engine for local economies to attract new investors. In fact, the sector is helping to drive economic growth across Europe, according to the EMEA Business Services Landscape 2023 report, compiled by ABSL, EY, Colliers, and Randstad, which includes snapshots of 18 countries in the region. It covers the most-up-to-date location metrics, which illustrate the growing role of the sector and underlines the importance of expanding the Knowledge Intensive Business Services (KIBS) talent pool.

The share of highly specialized KIBS-based services in all business services provided in the business services sector last year exceeded 50 percent In Poland, and the number of employees is the largest and constitutes 10% of the entire sector in the European Union.

– Europe has been a natural choice for building global service centers based on high specialization for a long time. It doesn’t matter if we are talking about accounting or IT services. Excellent educational facilities and the ability to create, implement and enforce processes give us a great advantage over countries based only on low employment costs. RITS Professional Services is developing dynamically and is opening up to both foreign markets and partnerships with organizations with high potential for cooperation and joint development. I am happy to join ABSL, because it proves that the effort put into the growth of our organization is also appreciated and noticed – says Paweł Olejniczak, Member of the Management Board, Head of Sales RITS Professional Services.

– We are delighted that RITS has joined the community of more than 240 ABSL member companies. RITS represents what makes the modern business services sector grow so dynamically in Poland: the flexibility of the services offered, innovation and end-to-end approach – says Bartosz Szary, Board Member of ABSL.

ABSL brings together over 240 of the largest companies, including Accenture, Amazon, Arvato, BAT, Capgemini, Carlsberg, Citi, EY, Goldman Sachs, Google, HP, HSBC, IBM, Infosys, JP Morgan, Kimberly Clark, Luxoft , MAN, Procter&Gamble, PwC, Shell, Toyota or UBS.

More information on ABSL’s initiatives can be found at www.absl.pl.