Data & AI
We turn complex data into clear insights, helping leaders make smarter decisions and drive growth.
Make decisions faster with DocuMind LLM
DocuMind LLM changes the way you search for information and make decisions: answers are quick, always based on your data, and documented with sources.
We solve everyday business
challenges with DocuMind LLM
From knowledge sharing to customer service – our modules address your company’s biggest pains. We deliver proven solutions, backed by strategy, technology, and day-to-day operations.
TOUCH
Company knowledge in one place
Company knowledge in one place
The system catalogs and indexes all documents, creating a central knowledge base. Employees quickly find the information they need, and answers are documented and always up to date thanks to automatic versioning.
Business impact: reduction in information search time by up to 70%.
TOUCH
Higher level of customer service
Higher level of customer service
Consultants and chatbots receive accurate answers in real time, without hallucinations. The system integrates with CRM and call centers and supports multi-channel service.
Business impact: lower customer service costs and higher NPS.
TOUCH
Consistent communication throughout the company
Consistent communication throughout the company
Updates in documents are immediately visible in the system's responses. No more conflicting information between departments – everyone works with the same data.
Business effect: elimination of the risk of wrong decisions.
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Faster onboarding of new employees
Faster onboarding of new employees
New employees can ask questions in natural language and immediately receive contextual answers from regulations and procedures. The adaptation process is shorter and less burdensome for the team.
Business impact: new employees reach full productivity faster.
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Multilingual documentation at no cost
Multilingual documentation at no cost
The system automatically translates instructions and guides into local languages while maintaining industry-specific terminology. This supports international organizations and regulated sectors (e.g., pharmaceuticals, law).
Business impact: reduced translation costs and consistent global documentation.
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Compliance and security
Compliance and security
Automatic document versioning and change tracking prevents working on outdated files. Full control over permissions and response auditing.
Business impact: minimization of audit risk and regulatory penalties.
Benefits from the very beginning
Cooperation models & long-term plan
RAG Readiness Workshop
Together, we identify key
knowledge sources, processes, and users who will benefit from implementing DocuMind LLM.
knowledge sources, processes, and users who will benefit from implementing DocuMind LLM.
PoC on
your data
Within 2–3 weeks, we prepare a prototype based on the documents you select.
Quick
Wins
We deliver a solution that can be implemented quickly with immediate business value, e.g., in customer service support or onboarding.
Outsourcing & Managed Services
We scale your teams and keep your systems running smoothly.
Staff
Augmentation
Flexible support with skilled professionals for enhanced team capabilities.
Dedicated Team
Comprehensive project support through dedicated teams aligned with specific client needs.
Project-Based Outsourcing
Efficient project outsourcing for optimized resource allocation and success.
Build-Operate Transfer (BOT)
Efficient project outsourcing for optimized resource allocation and success.
Managed Services Model
Ongoing support and management for sustainable IT solutions.
Hybrid Model
Customized collaboration models combining flexibility and optimization.
Cooperation Model:
From Strategy to Day-to-Day Operations
Together, we can bring any project to life. We offer comprehensive services – from consulting and implementing advanced systems to ongoing maintenance.
Virtual Coffee
A short conversation to understand your goals and explore first ideas together.What you get: A recap of insights and a proposal for a Zero Workshop.
Zero Workshop
We shape the first concept, outline priorities, and agree on a clear starting point.
What you get: A concise plan and an offer for an MVP within 48 hours.
MVP (4-6 weeks)
We build a first version to test assumptions quickly and see how it works in practice.What you get: A working MVP with an evaluation and a proposal for next steps.
Operation
& Scaling
After MVP, you decide: move forward with a full project offer, or continue in an agile MVP model to grow step by step.What you get: A clear delivery proposal or an agile roadmap with ongoing support and improvements.
Faster customer service
at an insurance company - real life use case
One of our clients in the insurance sector was facing increasing complexity in policy documents and procedures. Consultants needed many minutes to find the right information, and customers often received inconsistent answers.
The implementation of DocuMind LLM based on RAG architecture allowed documents and CRM to be integrated into a single search system. Consultants gained the ability to ask questions in natural language and receive data-driven answers – always with citations and an audit trail.
The result: average response time (TTR) reduced by 32%, consistent communication across multiple channels, and fewer escalations to specialists.
Talk to our DocuMind LLM expert
Whether you are just considering your first RAG implementation or want to scale your existing solutions, it is worth starting with a conversation. Our expert (Head of AI Solutions) will help you understand the potential of DocuMind LLM in your organization, identify quick wins, and prepare an implementation plan with realistic KPIs.