Skip to content
Close
Contact us
Contact us
Our offer
data-l
Data & AI
We turn complex data into clear insights, helping leaders make smarter decisions and drive growth.
sparkles
Agentic CRM & Workflows
We reinvent sales, service, and operations with AI-driven CRM and seamless workflows.
crown
Loyality & Personalisation
We create loyalty ecosystems that build trust, boost retention, and grow customer value.
ai-m
AI AGENTS
We embed intelligence across the enterprise, automating sales, service, IT, HR, and compliance to speed up processes.
Cooperation models
user-accept-l
Staff augmentation
cube-m
Managed services
team-l
Dedicated team
document-2-m
Project based outsourcing
arrows-m
Build-operate transfer
circles-m
Hybrid model
Our products
search-check
Documind
workflow
Streammind
brain-circuit
Interactionmind
Why Rits?
We deliver expert-crafted tech solutions tailored to your biggest challenges - with proven ROI, real case studies, and measurable results. You get impact, not promises.
Industries
code-m
Technology
Accelerate innovation with customized IT solutions designed to meet the evolving demands of the tech industry.
office-m
Public & Utilities
Modernize public services and utilities with reliable, scalable IT services that boost transparency and efficiency.
money-m
Banking
Strengthen your financial services with secure, efficient, and compliant IT systems tailored for modern banking.
add-document-m
Media
Transform media operations with digital technologies that enhance content delivery, audience engagement, and monetization.
science-m
Life science
Advance research and healthcare outcomes with IT systems that focus on compliance, data integrity, and operational efficiency.
cart-m
Retail
Reimagine retail with data-driven AI solutions that optimize the customer experience, streamline operations, and boost sales.
car-m
Automotive
Drive digital transformation in the automotive sector with smart IT solutions that enhance manufacturing, logistics, and customer experience.
Breaking the industry moldor leading across sectors?

Talk to us - We’ll help you go further.

Schedule a meeting
Partnership
salesforce-menu-logo
Data Cloud & Agentforce for smarter business
We provide comprehensive support for leveraging Salesforce to optimize sales, marketing, and customer service.
creatio-menu-logo
Agentic CRM & Workflows
without limits
We build flexible CRM and business process automation environments using the low-code Creatio platform.
synerise-,menu-logo
AI-driven personalization
at scale
We create advanced analytics and marketing ecosystems with Synerise, integrating real-time data and AI.
oracle-menu-logo
Loyalty CrowdTwist
for modern rewards
We design and implement modern loyalty programs with Oracle CrowdTwist to boost retention and customer value.
Subscribe our newsletter about digital transformation & technology
Subscribe
Join us
user-group-m
RITS Team
Meet the people behind our success: a team of passionate professionals committed to continuous development of excellence.
help-m
How to join
Learn how to start your journey with RITS, from application to onboarding.
user-2-m
Job offers
Discover exciting career opportunities and become part of a fast-growing global company.
Read about CSR actions and our onboarding program
Read more
News & Events
document-m
News
Stay up to date with the latest company updates, industry insights, and technology trends.
video-m
Webinars
Join our expert-led webinars to explore current AI challenges, solutions, and IT innovations that are shaping the future.
edi-m
Blog & Knowledge hub
Gain expert perspectives and practical knowledge through articles, case studies, and industry analyses.
headphones-m
Podcasts
Listen to in-depth conversations with tech leaders and innovators driving digital transformation.
Subscribe our newsletter about digital transformation & technology
Subscribe
our_offer-hero_bg

AI Agents: Intelligence that works for your business

From sales and service to IT and compliance, we automate decisions and actions to accelerate growth and reduce costs.

Lets talk

Why now?

automation-s

Automation adoption is accelerating

80% of companies — and 85% of enterprises — implemented automation in the past 12 months, with 63% planning to scale further.
pressure_for_faster_decisions-icon

AI is no longer optional

72% of organizations have adopted AI, and 65% use generative AI regularly to boost efficiency.
rising_customer_expectations-icon

Automation leaders cut costs

Companies that lead in automation reduce process costs by an average of 22%, freeing up resources for growth.

Problems we can solve

document-check-s
Slow response and poor customer exprience
Low lead conversion
Low lead conversion
user-warning-s
High cost-to-serve
no-data-s
Inefficient back-office
money-m
Fragmented systems and knowledge
brain-circuit
Compliance and measurability gaps
AI agents_slow response and poor customer experience document-check-s
Slow response and poor customer exprience AI agents cut first-response time and boost FCR and CSAT with 24/7 availability.

Our Offer

From knowledge management to end-to-end Agentic & Automation, we provide the expertise, technology, and integration skills to make AI work across your enterprise.

crown-l

AI Agents

We help you deploy AI Agents with clear goals, the right data, and specialized "skills" like email, payments, or knowledge search. They work independently, learn from feedback, and stay compliant by design. 
automation-m

Automation & Integration

We help you orchestrate end-to-end processed with RPA and seamless integrations — from CRM and marketing automation to ERP, e-commerce, and payment systems. Eyerything works togerher as one ecosystem.

They Trusted Us

Extended Capabilities

Complementary strengths that enhance our core offer and create measurable business value.

Bento Cards - 6
TOUCH
AI Strategy & Roadmapping AI Strategy & Roadmapping
AI Strategy & RoadmappingWe help organizations define priorities, select the right technologies, and design step-by-step AI adoption plans that deliver measurable impact.
Bento Cards - 7
TOUCH
Data Architecture & Governance Data Architecture & Governance
Data Architecture & GovernanceWe organize and secure company data, build reliable repositories, and ensure transparency and compliance with industry regulations.
Bento Cards - 8
TOUCH
System
Integrations System Integrations
System IntegrationsWe connect scattered tools and data sources into one cohesive ecosystem, eliminating silos and enabling seamless information flow.
Knowledge Management & Search
TOUCH
ai-m Knowledge Management & Search
Knowledge Management & SearchWe build central knowledge hubs where employees can instantly find accurate answers with full source transparency.
Bento Cards - 10
TOUCH
Process Automation Process Automation
Process AutomationWe streamline repetitive workflows and automate manual tasks, reducing costs and freeing teams to focus on high-value work.
Bento Cards - 11
TOUCH
AI Agents & Virtual Assistants AI Agents & Virtual Assistants
AI Agents & Virtual Assistants

We design AI agents that support employees and customers in real time – from task execution to customer service automation.

Bento Cards - 12
TOUCH
AI Training & Adoption AI Training & Adoption
AI Training & Adoption

We train teams to effectively use AI in their daily work, ensuring fast adoption and long-term business benefits.

Bento Cards - 13
TOUCH
Continuous Support & Optimization Continuous Support & ptimization
Continuous Support & ptimization

We provide ongoing care, updates, and optimization so AI solutions evolve with your business needs.

Work With Us

Tell us your business objectives
Read more

Cooperation Model:
From Strategy to Day-to-Day Operations

Together, we can bring any project to life. We offer comprehensive services - from consulting and implementing advanced systems to ongoing maintenance.

AdobeStock_480045146
STEP 1
Virtual Coffee
A short conversation to understand your goals and explore first ideas together.

What you get: A recap of insights and a proposal for a Zero Workshop.
111
STEP 2
Zero Workshop
We shape the first concept, outline priorities, and agree on a clear starting point.

What you get: A concise plan and an offer for an MVP within 48 hours.
AdobeStock_571468668-1
STEP 3
MVP (4-6 weeks)
We build a first version to test assumptions quickly and see how it works in practice.

What you get: A working MVP with an evaluation and a proposal for next steps.
222
STEP 4
Operation & Scaling
After MVP, you decide: move forward with a full project offer, or continue in an agile MVP model to grow step by step.

What you get: A clear delivery proposal or an agile roadmap with ongoing support and improvements.

Partnerships & Technology Ecosystem

We deliver value on top of world-class platforms and technologies — combining our expertise with trusted ecosystems to accelerate your transformation.

FAQ - Agentic AI & Business Automation

What do you build AI Agents on? We design agents using a modular skill-based architecture (CRM, ERP, contact center, e-commerce, payments). Each agent comes with prebuilt templates, governance rules, and guardrails to ensure reliability and scalability.
How do you ensure security and compliance? Security is built into every layer: data encryption, anonymization, audit trails, and role-based access. All solutions comply with GDPR and industry standards, with clear governance and incident monitoring.
How does project delivery look like? We follow a transparent RACI model. From MVP in 24h to pilots and scaled rollouts, you always know who is responsible, accountable, consulted, and informed. Along the way, you receive all necessary artefacts — from architecture diagrams to test reports.
What artefacts will I get from the project? Clients receive: agent design and architecture, KPI baseline, integration documentation, dashboards, and ROI impact reports.
How do you calculate ROI? We measure ROI through efficiency gains (reduced AHT, lower cost-to-serve), revenue growth (higher CR, LTV), and risk mitigation. Results are benchmarked against industry KPIs and continuously optimized.
Can AI Agents integrate with my existing systems? Yes. Agents connect seamlessly via APIs, connectors, and low-code integrations with CRM/MA, ERP, CDP/DWH, contact centers, e-commerce, and payment platforms.
What about vendor lock-in? We avoid lock-in by building on open standards and modular components. You retain ownership of data and can scale or switch vendors without dependency on a single platform.

Talk to our AI Agents Expert!

Whether you’re piloting your first AI Agent or scaling automation across business processes, it all starts with a conversation. Our expert will guide you through use cases, define the right orchestration model, and highlight quick wins that deliver measurable ROI while ensuring long-term scalability.
image 82
Andrzej Juszczyk
Cloud & data director