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Data & AI
We turn complex data into clear insights, helping leaders make smarter decisions and drive growth.
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Agentic CRM & Workflows
We reinvent sales, service, and operations with AI-driven CRM and seamless workflows.
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Loyalty & Personalisation
We create loyalty ecosystems that build trust, boost retention, and grow customer value.
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AI AGENTS
We embed intelligence across the enterprise, automating sales, service, IT, HR, and compliance to speed up processes.
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Staff augmentation
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Dedicated team
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Project-based outsourcing
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Build-operate transfer
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Hybrid model
Our products
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Why Rits?
We deliver expert-crafted tech solutions tailored to your biggest challenges - with proven ROI, real case studies, and measurable results. You get impact, not promises.
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Technology
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DATA & AI

Discover how Data & AI are transforming strategies into measurable growth.

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Partnership
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Data Cloud & Agentforce for smarter business
We provide comprehensive support for leveraging Salesforce to optimize sales, marketing, and customer service.
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Agentic CRM & Workflows
without limits
We build flexible CRM and business process automation environments using the low-code Creatio platform.
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AI-driven personalization
at scale
We create advanced analytics and marketing ecosystems with Synerise, integrating real-time data and AI.
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Loyalty CrowdTwist
for modern rewards
We design and implement modern loyalty programs with Oracle CrowdTwist to boost retention and customer value.
AGENTIC CRM & WORKFLOWS

Redefine customer management with self-optimizing, intelligent CRM ecosystems.

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RITS Team
Meet the people behind our success: a team of passionate professionals committed to continuous development of excellence.
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How to join
Learn how to start your journey with RITS, from application to onboarding.
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Job offers in IT
Discover exciting career opportunities and become part of a fast-growing global company.
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Job offers back office in RITS
Discover exciting career opportunities and become part of a fast-growing global company.
LOYALTY & PERSONALISATION

Build meaningful relationships through data-powered loyalty and real-time personalisation.

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News
Stay up to date with the latest company updates, industry insights, and technology trends.
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Join our expert-led webinars to explore current AI challenges, solutions, and IT innovations that are shaping the future.
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Blog & Knowledge hub
Gain expert perspectives and practical knowledge through articles, case studies, and industry analyses.
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Podcasts
Listen to in-depth conversations with tech leaders and innovators driving digital transformation.
AI AGENTS

Automate conversations, decisions, and workflows with human-like AI precision.

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Blog & Knowledge Hub

Discover in-depth insights, expert perspectives, and practical knowledge on technology, innovation, and digital transformation. The RITS Blog & Knowledge Hub brings together thought leadership, industry trends, and real-world experiences to inspire smarter strategies and accelerate growth.
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Oct 13, 2025 12:00:00 AM

From Hype to Impact: LLM for Customer Support

Beyond the buzzwords, Large Language Models are already redefining how companies connect ...
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