Data & AI
We turn complex data into clear insights, helping leaders make smarter decisions and drive growth.
Make decisions faster.
Predict smarter.
Drive stronger results.
InteractionMind enables organizations to transform raw behavioral data into accurate predictive models, automating feature engineering, model training, and deployment to quickly forecast user behavior and deliver large-scale personalization.
Behavioral Prediction Platform
InteractionMind transforms behavioral data into real-time predictions,
helping organizations anticipate customer actions, optimize decisions,
and unlock measurable growth.
TOUCH
Company knowledge in one place
Company knowledge in one place
The system catalogs and indexes all documents, creating a central knowledge base. Employees quickly find the information they need, and answers are documented and always up to date thanks to automatic versioning.
Business impact: reduction in information search time by up to 70%.
TOUCH
Consistent communication throughout the company
Consistent communication throughout the company
Updates in documents are immediately visible in the system's responses. No more conflicting information between departments – everyone works with the same data.
Business effect: elimination of the risk of wrong decisions
TOUCH
Higher level of customer service
Higher level of customer service
Consultants and chatbots receive accurate answers in real time, without hallucinations. The system integrates with CRM and call centers and supports multi-channel service.
Business impact: lower customer service costs and higher NPS.
TOUCH
Faster onboarding of new employees
Faster onboarding of new employees
New employees can ask questions in natural language and immediately receive contextual answers from regulations and procedures. The adaptation process is shorter and less burdensome for the team.
Business impact: new employees reach full productivity faster.
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Multilingual documentation at no cost
Multilingual documentation at no cost
The system automatically translates instructions and guides into local languages while maintaining industry-specific terminology. This supports international organizations and regulated sectors (e.g., pharmaceuticals, law).
Business impact: reduced translation costs and consistent global documentation.
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Compliance and security
Compliance and security
Automatic document versioning and change tracking prevents working on outdated files. Full control over permissions and response auditing.
Business impact: minimization of audit risk and regulatory penalties.
Benefits from the very beginning
Cooperation models & long-term plan
Propensity prediction
Uncover the hidden desires of your customers. Predict inclinations toward products, services, or categories to fine-tune your marketing strategy and increase sales.
Churn prediction
Stay ahead of customer attrition. Estimate the likelihood of churn at any level of granularity and take proactive measures to retain your client base.
Recommendations
Deliver personalized journeys with AI-powered recommendations on products, services, and experiences - boosting satisfaction and loyalty.
Outsourcing & Managed Services
We scale your teams and keep your systems running smoothly.
Staff
Augmentation
Flexible support with skilled professionals for enhanced team capabilities.
Dedicated Team
Comprehensive project support through dedicated teams aligned with specific client needs.
Project-Based Outsourcing
Efficient project outsourcing for optimized resource allocation and success.
Build-Operate Transfer (BOT)
Efficient project outsourcing for optimized resource allocation and success.
Managed Services Model
Ongoing support and management for sustainable IT solutions.
Hybrid Model
Customized collaboration models combining flexibility and optimization.
Cooperation Model:
From Strategy to Day-to-Day Operations
Together, we can bring any project to life. We offer comprehensive services – from consulting and implementing advanced systems to ongoing maintenance.
Virtual Coffee
A short conversation to understand your goals and explore first ideas together.What you get: A recap of insights and a proposal for a Zero Workshop.
Zero Workshop
We shape the first concept, outline priorities, and agree on a clear starting point.
What you get: A concise plan and an offer for an MVP within 48 hours.
MVP (4-6 weeks)
We build a first version to test assumptions quickly and see how it works in practice.What you get: A working MVP with an evaluation and a proposal for next steps.
Operation
& Scaling
After MVP, you decide: move forward with a full project offer, or continue in an agile MVP model to grow step by step.What you get: A clear delivery proposal or an agile roadmap with ongoing support and improvements.
Real life use case
Churn Prediction in Financial Services
A financial institution struggled with predicting customer attrition and building precise scoring models. Traditional approaches required months of work and large volumes of labeled data.
With InteractionMind, a proprietary behavioral model was trained in just hours on millions of profiles and fine-tuned for specific business cases. Outcome: Effective churn prevention and more accurate customer lifetime value forecasts.
Talk to our Behavioral AI Expert!
Whether you want to prevent churn, predict customer behavior, or personalize experiences at scale - it all starts with a conversation. Our expert will show you how InteractionMind turns behavioral data into measurable business value, outline the right collaboration model, and highlight quick wins that deliver ROI in 90 days.