Public & Utilities

Industry Solutions

Citizen-Centric E-Government and Digital Identity

We help public bodies transform service access by implementing secure E-Government Services and Digital Identity and Authentication solutions. Our focus is on simplifying interactions and ensuring Accessibility and Inclusivity for all citizens. We leverage Agentic CRM (e.g., as a Creatio partner) to provide a unified, secure platform for managing citizen engagement and services, drastically improving satisfaction and trust.

Workflow Automation and Operational Efficiency

We streamline complex administrative and Government Operations using advanced automation. Our solutions, including E-Procurement Systems and optimized Government ERP Systems, are powered by specialized AI Agents (e.g., integrated via Salesforce partnerships) to automate internal reviews, approvals, and data management. This approach significantly enhances efficiency, reduces processing times, and supports Open Data Initiatives.

Enhanced Security and Regulatory Compliance

Maintaining public trust is paramount, requiring robust measures for data integrity and legal adherence. We deliver high-level Cybersecurity and Data Protection solutions, along with sophisticated Compliance Management Systems and Audit Trail solutions. Our platforms leverage AI for real-time monitoring and anomaly detection, ensuring strict adherence to regulations and simplifying complex governmental audits.

Agile Service Deployment with Low-Code Solutions

To respond quickly to changing public needs and emergency situations, government bodies need agility. We empower non-IT departments to rapidly develop and deploy essential applications, citizen portals, and internal workflows using No-code/Low-code solutions (e.g., on platforms like Creatio). This ensures faster innovation, easier system extension, and the ability to swiftly implement changes in services or compliance mandates.

Multi-divisional CRM Implementation for a Major Financial Company

One of the leading companies in the financial industry required us to create and implement a CRM system in the corporate, retail and call center areas of their organization. The introduction of the CRM system was planned in a period of 18 months, we were asked to manage the entire process.

The Bank's New Mobile App

RITS Professional Services' many years of experience in serving the banking sector, the ability to choose from a huge base of off-the-shelf specialists and an efficient recruitment process resulted in the selection of our IT professionals for a project to develop a brand new application by a leading bank in Poland.