Data & AI
We turn complex data into clear insights, helping leaders make smarter decisions and drive growth.
90-Day Delivery ROI Framework
Achieving measurable results quickly is possible when marketing and technology processes operate within a single, optimized model. Our 90-day delivery framework provides scalable solutions that generate revenue and operational efficiency quickly. We work with your team to define priorities and implement components that deliver the fastest return on investment.
90-day framework to deliver ROI
Our approach helps brands unify loyalty interactions across online and offline touchpoints. This creates a seamless engagement ecosystem that increases frequency, retention, and lifetime value in just 90 days.
ROI frameworks engineered to deliver in 90 days
We follow a proven process that enables us to address every aspect of a project, ensuring consistent and confident results.
Real Time Personalization
Our omnichannel experience framework helps you deliver consistent, personalized experiences across every touchpoint. It connects online and offline interactions to maximize conversions and increase customer lifetime value.
Marketing Automation 2.0
We enable you to engage with customers at the right moment and through the right channel using our structured personalization framework. Powered by AI, predictive analytics, and real-time decision-making, our framework drives measurable growth.
Loyalty Omnichannel Experience
We base our loyalty programs on a proven framework, delivering tailored rewards, seamless e-commerce and CRM integration, and personalized communication that keeps customers coming back.
Boost your ROI with our extensive collection of over 180 use cases.
Acquisition & Lead Nurturing
ROI increase: 15–40%, due to an uplift in lead-to-customer conversion and a shorter time from acquisition to purchase.
Conversion
ROI increase: 20–60%. These scenarios target "high intent" and therefore increase immediate revenue.
Customer Lifecycle
ROI increase: 10–35%, thanks to higher retention rates and increased post-purchase basket values.
Retention
ROI increase: 12–28%, since it is much cheaper to retain customers than to acquire new ones.
Content & Automation Optimization
ROI Increase: Achieve 5-15% growth through performance optimizations for smaller, stable increases.
Transactional & Informational Automation
ROI Increase: Transactional messages generate the highest OR/CTR (8-18%) and can generate additional sales.
Website Personalization
ROI increase: 18–45%. Real-time personalization has the primary impact on onsite conversion.
Real-time Behavioral Triggers
ROI increase: Up to 30% due to increased average basket value and reduced abandonment.
Mobile & App Personalization
ROI increase: 20–55% due to AI's ability to predict behavior and accelerate conversions.
Email & Omni-Personalization
ROI increase: 10–25% due to higher communication accuracy and fewer unnecessary emails.
Predictive & AI Personalization
ROI increase: 15–35% because mobile is the most responsive channel.
Loyalty Program Onboarding
ROI increase: 8–20% because of improved onboarding and increased active participants.
Engagement Campaigns
ROI increase: 10–30%, built on increased purchase frequency and regular interactions.
Transactional & Reward Triggers
ROI increase: 15–35%, as point-based programs increase purchase frequency and average order value (AOV).
Omnichannel Loyalty Experience
ROI increase: 10–25%, due to reduced friction. Customers have complete visibility of their status everywhere.
Gamification
ROI increase: 12–40% due to the proven ability of gamification to increase long-term engagement.
Talk to our Loyalty & Personalization Expert!
Whether you’re building your first customer engagement strategy or looking to elevate an existing loyalty program, it all starts with a conversation. Our Loyalty & Personalization Expert! will help you identify growth opportunities, pinpoint quick wins, and outline a practical roadmap with realistic KPIs to strengthen retention, increase customer value, and improve overall experience.
Dominik Królikowski
Loyalty & Personalization Senior Advisor
