Loyalty in Restaurants & QSR

Build customer loyalty in restaurant with solutions that combine data, rewards, and intuitive service. Our loyalty and personalization systems improve visit frequency, increase average order value, and keep guests coming back. With integrated data from POS, mobile apps, and delivery systems, you can offer tailored discounts, recommendations, and promotions that really work.

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In the restaurant industry, every repeat customer is a success. Our customer loyalty and personalization solutions help restaurants and quick service restaurants (QSRs) increase customer retention and order frequency. We leverage order and preference data to offer personalized discounts, menus, and meal recommendations.

Digital loyalty programs integrate with mobile apps, point-of-sale (POS) systems, and delivery platforms to create a seamless experience for customers. As a result, restaurants become favorite places to return, and brands gain loyal fans and a competitive advantage.

While loyalty programs have many components, here are some of their features

Frequency-first mechanics

The key KPI is visit frequency, not just basket value.

Time-sensitive value design

The program's value is strongly time-based (limited-time offers, dayparting, geofencing).

Operational efficiency alignment

The loyalty program supports operations: queue management, out-of-peak traffic, and occupancy optimization.

Taste-based personalization engine

Personalization is built around taste preferences, not just purchase data.

Talk to our Loyalty & Personalization Expert!

Whether you’re building your first customer engagement strategy or looking to elevate an existing loyalty program, it all starts with a conversation. Our Loyalty & Personalization Expert! will help you identify growth opportunities, pinpoint quick wins, and outline a practical roadmap with realistic KPIs to strengthen retention, increase customer value, and improve overall experience.

Dominik Królikowski Loyalty & Personalization Senior Advisor